If a product purchased is defective or not to Buyer’s satisfaction, Buyer can return the product in its original condition within 30 days of receipt, to the following address: 1000 Islington Avenue, Toronto, Ontario. In such event, Islington Nurseries LTD. shall provide Buyer a credit for other purchases from the Site (less shipping and handling charges incurred). This Section 9 sets forth Buyer’s sole and exclusive right to refund.
Refund policy does not apply to live plant material, or with dead material. A one time replacement is issued if within the warranty period.